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Terms of service

These terms cover your use of this website and any order you place with Meltique. Plain English, because terms nobody can read protect nobody.

1. Who we are

This store is operated by EY Digital Brands LLC ("Meltique", "we", "us"). Contact details are on our Contact information page.

2. Orders

Placing an order is an offer to buy. We accept it when we send you a dispatch confirmation — not when you click pay. Until then we may decline an order, and we'll refund you in full if we do.

We may decline an order if an item is unavailable, if a price or description was wrong, or if we suspect fraud.

3. Pricing and errors

Prices are shown in the currency displayed at checkout and include applicable taxes where stated. We try hard to be accurate, but if we discover a genuine pricing or description error we'll contact you before dispatch and give you the choice to continue at the correct price or cancel for a full refund. We will never quietly charge you more than you agreed.

4. Product descriptions and images

We describe products as accurately as we can. Photographs and illustrations are representative; screen colours vary between devices. Where a product's specifications are supplied by a publisher or manufacturer, we pass them on in good faith.

5. Payment

Payments are processed by our payment providers. We do not store your full card details.

6. Delivery and risk

Delivery timings are estimates. Risk in the goods passes to you on delivery. Lost or damaged-in-transit parcels are our problem to solve — see the Shipping policy.

7. Returns

Our Refund policy — 90 days, opened gifts included — forms part of these terms.

8. Acceptable use

Don't use this site to break the law, scrape it at a volume that degrades it for others, attempt to breach its security, or infringe our intellectual property. Site content, branding and imagery belong to us or our licensors.

9. Accounts

If you create an account, you're responsible for keeping your login details to yourself and for activity under your account.

10. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our liability in connection with an order is limited to the amount you paid for it. We are not liable for indirect or consequential loss.

Your statutory consumer rights are not affected by anything in these terms.

11. Changes

We may update these terms. The version that applies to your order is the version published when you placed it.

12. Governing law

These terms are governed by the laws of the State of Wyoming, United States, and any dispute will be handled by the courts of that state.


Questions: support@try-meltique.com.

These terms are a clear, good-faith starting point written for a small retail store. They are not legal advice — have a qualified lawyer review them before you take real orders.